Jubbi

Help and support

Got a question, found a bug, or an idea for Jubbi? Email us at appsupport@umhdigital.com and we'll get back to you.

How does Jubbi know what to eat first?

Every food has a "best within" time for the freezer, fridge or pantry, based on the USDA FoodKeeper guide. Jubbi compares that with how long the food has been in. Foods that are getting close to the end of that time, and foods where you're not sure when they went in, go to the top of Eat first. These times are about best quality: frozen food stays safe, it just slowly loses flavour.

Can I add my own meals and recipes?

Yes. In Add food, type any name, like "Nan's goulash", and pick a group. For cooked meals, Jubbi offers to save how you make it. When the last portion is eaten, it can put what you need for the next batch on your shopping list.

I bought Plus but it's not showing

Open Settings in the app (the gear on the Eat first screen) and tap "Restore an earlier purchase". Make sure you're signed in with the same Apple ID you bought it with.

How do I cancel my subscription?

Subscriptions are handled by Apple. On your iPhone, open the Settings app, tap your name, then Subscriptions, and pick Jubbi. You can also get there from Settings in Jubbi, under "Manage my subscription". If you cancel during the free trial, you won't be charged.

I'm not getting the weekly freezer check

Check that "Weekly freezer check" is on in Jubbi's Settings, and that notifications are allowed for Jubbi in the iPhone Settings app.

Will I lose my list?

Everything is saved on your iPhone. If you delete the app, your list goes with it. To keep a copy, use "Export as a spreadsheet (CSV)" in Settings.